Ticket 1:
  creacion: 2026-04-25 23:20:05
  resolucion: 2026-04-26 00:17:51
  estado: Cerrado
  min calend: 0
  horas calend: 0
Ticket 2:
  creacion: 2026-04-26 00:20:43
  resolucion: 2026-04-26 00:37:33
  estado: Cerrado
  min calend: 0
  horas calend: 0
Ticket 3:
  creacion: 2026-04-26 00:38:54
  resolucion: 2026-04-26 06:23:35
  estado: Cerrado
  min calend: 0
  horas calend: 0